Overview

As we put a pause on in-person training, we are happy to accommodate your training needs virtually. In order to minimize claims against your organization, we offer various training sessions for managers, supervisors and employees on specific topics relative to your operations.

Separate training sessions are presented for supervisors and managers and, where applicable, for employees. Each session provides an overview of the desired topic, including which laws apply and a common-sense approach to reducing liability. Practical case scenarios and short videos are often used to develop awareness of issues and how to handle those situations successfully. Our customized training programs focus on liability reduction techniques and will integrate your specific policies and procedures.  We provide employees legally sound and engaging instruction on these critical topics:

Each interactive and educational session can include comprehensive course materials, certificates of completion, required acknowledgements and attendance sign-in sheets for verification purposes. Training programs vary, but most sessions occur in two-hour increments. Fees are determined based on geographic location, number of employees and desired topic(s).  Fee includes: attorney preparation and review, local travel time, and course materials.  We recommend that session size be limited to no more than 40 individuals per session.

Popular Training Topics:

Some of our most popular customized training programs are identified below: 

Disability Discrimination

Discrimination and/or harassment against a qualified individual based upon disability in employment is unlawful. All applicants and employees are covered and protected by various federal and state disability discrimination laws.  Managers and supervisors must be aware of their liability and their responsibility to remedy disability discrimination.  The training provides attendees with the tools necessary to recognize disability discrimination, and offers practical advice on how to address disability discrimination in the workplace, or when a complaint of disability discrimination is made. 

Reasonable Accommodation

This “hands on” practical training reviews issues related to the reasonable accommodation process. Under California law, an employer must provide a reasonable accommodation to an individual with a disability. A general overview of the legal requirements of this process is used in conjunction with case studies and simulations of the interactive process. The materials focus on California law as it sets higher compliance standards for employers. 

Preventing Discrimination

A key component to creating a workplace free of discrimination is education. Most supervisors and managers are aware that it is illegal to discriminate on the basis of race, national origin, age, sex, disability, and religion. But they are not always clear on what actions are not permitted under these laws, and the types of discrimination that are protected. Discrimination or harassment based on personal bias can create legal liability. Our firm offers training to prevent potential discrimination by increasing awareness and understanding of characteristics protected by Federal, State, and Local laws.

FRISK® Leadership Series

The FRISK® Leadership Training Series is a proven communication framework for successfully remediating performance problems. FRISK® lays out, in clear and simple terms, the basic points that evaluators should include in feedback to employees to satisfy just cause requirements, promote positive change, and provide a clear understanding of performance expectations.

PROOF ~ Proper Investigations

Whether it is a formal, written complaint or an informal, verbal complaint, arguably the most critical aspect of responding is the ability to conduct a prompt, thorough and effective investigation into the complainant’s concerns. A properly conducted investigation offers management personnel the roadmap to make difficult decisions based upon the facts available.  The primary purpose of investigation training is to prepare managers and supervisors to thoroughly gather the facts so they can confidently make employment decisions and issue effective remedies for victims. This training provides tips & suggestions to uncover all the relevant facts, provides the tools necessary to approach each investigation thoroughly and effectively and offers proper report preparation techniques, and mistakes to avoid.

Investigations – Credibility Factors

In workplace investigations, witnesses often contradict each other on key facts or they interpret those facts differently. As an investigator, you must determine whose version (or interpretation) of those facts you believe. How do you make that determination? Are you confident that your approach to assessing witness credibility results in correct findings? This training provides an in-depth analysis of credibility factors, including corroboration, plausibility, motivation, consistency, contradictions and demeanor. The session also explores other factors that may influence an investigator’s decision making process, including implicit/unconscious bias, and provides guidance to reduce those concerns. The training uses real world examples and fact-based hypotheticals to sharpen your skills in making credibility assessments. 

Investigations – Difficult Witnesses/Interview Techniques

As an investigator, you must determine how to best handle witnesses with different types of personalities in order to effectively complete your investigation.  Our training will share tried-and-true methods to successfully interview different types of witnesses that may be encountered during investigations, including: evasive or argumentative witnesses or dishonest or rambling witnesses. Equip investigators with the proper tools to ensure that difficult witnesses do not derail your workplace investigation.

Leaves of Absence

This program will help employers understand and apply leave provisions of state and federal law. It will cover the Family Medical Leave Act, the California Family Rights Act, the California Pregnancy Disability Act and other state laws.

Negotiations

What are you entitled to expect from union representatives and what are they entitled to expect from you? This training session will include an overview of the negotiation process, key terms, preparation techniques, and mistakes to avoid.

Employment Practices: Hire Right

What makes for a good hiring decision? How do managers and supervisors learn what they need to know during the application and interview process?  What mistakes do managers and supervisors make when conducting employment interviews?  This training session discusses hiring basics, what potential liability exists for employers making hiring decisions, what you can and can’t ask and provides tools to simplify the hiring process.

Effective Employee Management

A major concern for employers is addressing employee performance and behavioral issues with proper documentation. Our training provides managers and supervisors with the tools to improve performance with constructive communication and, when necessary, how to gather and create proper documentation for discipline. By helping managers and supervisors to understand the right way to handle employee discipline and documentation, companies can effectively minimize claims.

Conducting Effective IA Investigations - A View from All Angles

Our attorney presenters, who have represented police/fire department management and police/fire organizations, will present the nuts and bolts of conducting a thorough and defensible IA investigation and lessons learned from both sides of the aisle. 

More Information/Schedule Training

We would be happy to prepare a customized program which can cover multiple topics or specific issues facing your organization. Please contact our training consultant to develop and schedule a training program customized for your organization.

For more information or to schedule training please contact:
Jane Novotny | jnovotny@aalrr.com or 562.653.3409
Keesha Clark | kclark@aalrr.com or 562.653.3453.

Newsroom

Sexual Harassment Awareness & Prevention

Sexual Harassment Awareness & Prevention

Sexual Harassment Awareness & Prevention Training

There are no signs that the deadline for the mandatory training requirements issued by the California Department of Fair Employment and Housing will be extended from the January 1, 2021 compliance deadline.

Remember that legislation passed under SB1342 requires employers with five or more employees to provide two hours of sexual harassment prevention training to all supervisory employees and one of hour of sexual harassment prevention training to all nonsupervisory employees.

We have developed training that shares our best practices, provides advice, policies & procedures along with our experience to assist your organization to minimize risk associated with harassment claims. The pandemic has created some unique bullying issues and inappropriate behavior (not just blatantly offensive behavior) in both the on-site and virtual workplace that should be addressed.

Help your employees understand what sexual harassment is, where it can happen, who it can happen to, and the possible consequences for all involved.

We have calendared group monthly virtual trainings for your management and staff for the months preceding the deadline to provide for flexibility in completing this mandatory training for your workforce.  

At the end of the training, participants will receive a certificate of completion. 

Select a date to register for group training.  

Supervisory Two-Hour Training · $49 per person
Wednesday, October 7, 7:30-9:30 a.m. (Morning Session)
Thursday, October 8, 3:00-5:00 p.m.
Thursday, October 15, 3:00-5:00 p.m. (Spanish)
Thursday, November 12, 3:00-5:00 p.m.

Staff One-Hour Training · $29 per person
Tuesday, October 13, 11:00-12:00 p.m.
Tuesday, October 20, 11:00-12:00 p.m. (Spanish)
Tuesday, November 17, 11:00-12:00 p.m.

Customized Training:

Employer site or virtual training can be scheduled for individual organizations. Please contact Jane Novotny jnovotny@aalrr.com for specific information and pricing.

For more general information please contact Jane Novotny · jnovotny@aalrr.com or 562.653.3409.

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